Frequently Asked Questions

1. How long does shipping take?

Delivery times depend on your location and the shipping method selected at checkout. Standard Shipping generally takes 2–7 business days, while Express Shipping typically arrives within 1–3 business days after dispatch.

2. When will my order be dispatched?

Orders for in-stock items are usually processed and dispatched within 1 business day after payment has been successfully received. Processing times may be longer during busy periods or public holidays.

3. How can I track my order?

Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number. You can use this number to monitor your shipment through the courier’s tracking portal.

4. Do you deliver Australia-wide?

Yes. Krazy Tech Deals ships to residential and business addresses across Australia. Delivery times may vary for regional and remote locations.

5. What happens if I’m not home when my order arrives?

If no one is available to receive your parcel, the courier may leave a collection notice or attempt redelivery, depending on their policy. In some cases, your parcel may be taken to a nearby collection point.

6. Can I change my shipping address after placing an order?

If your order has not yet been dispatched, we may be able to update your delivery address. Please contact us as soon as possible at sales@krazytechdeals.com.au for assistance.

7. What should I do if my order arrives damaged or incomplete?

Please inspect your order upon delivery. If any item is damaged, missing, or incorrect, contact our support team within 48 hours of receiving your order. Including photos of the packaging and products will help us resolve the issue quickly.

8. Do you offer international shipping?

At this time, Krazy Tech Deals ships only within Australia. We currently do not offer international shipping or freight forwarding services.