Welcome to Krazy Tech Deals. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

If you do not agree with any part of these Terms, please do not use our website or services.

1. About Us

Krazy Tech Deals is an online retailer providing computer hardware, gaming products, networking equipment, electronics, accessories, and related technology products throughout Australia.

For any questions regarding these Terms & Conditions, please contact us at:

Email: sales@krazytechdeals.com.au

2. Product Information

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate and up to date.

However:

  • Product images may differ slightly from the actual product.
  • Manufacturers may update specifications without prior notice.
  • Product colours and packaging may vary.
  • Compatibility between products is the customer’s responsibility unless explicitly confirmed by our team.

If you require assistance before purchasing, please contact our support team.

3. Pricing

All prices displayed on our website are shown in Australian Dollars (AUD).

Prices may change without prior notice due to supplier pricing, exchange rates, promotions, or market conditions.

If an incorrect price is displayed because of a technical or human error, we reserve the right to cancel or amend the order before dispatch.

4. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to:

  • Cancel or decline any order.
  • Limit quantities purchased.
  • Request additional verification before processing an order.
  • Cancel orders where products become unavailable.

If payment has already been made for an unavailable item, a full refund will be issued.

5. Payments

We accept approved payment methods displayed during checkout.

Orders will only be processed after payment has been successfully received and verified.

To protect against fraud, additional verification may be required before dispatch.

6. Stock Availability

Product availability displayed on our website is updated regularly but cannot always be guaranteed.

Occasionally products may:

  • Sell out before your order is processed.
  • Become unavailable from suppliers.
  • Experience unexpected delays.

If this occurs, we will contact you with available options including waiting, replacing the item, or receiving a refund.

7. Shipping & Delivery

Delivery estimates are provided as a guide only.

While we work with trusted courier partners, delivery times may vary due to:

  • Weather conditions
  • Public holidays
  • Courier delays
  • Remote delivery locations
  • Supplier delays

Risk of loss or damage transfers once the goods have been delivered to the nominated address.

Customers are responsible for providing accurate shipping information.

8. Order Cancellations

Orders may be cancelled before dispatch where possible.

Once an order has been packed, shipped, or specially ordered, cancellation may not be possible or may incur reasonable administrative or restocking charges where permitted by law.

9. Returns & Warranty

Returns are handled in accordance with our Warranty & Returns Policy.

Products may be eligible for repair, replacement, refund, or store credit depending on:

  • Manufacturer warranty
  • Australian Consumer Law
  • Product condition
  • Inspection results

Customers must obtain Return Authorisation (RA) before sending products back.

10. Customer Responsibilities

Customers agree to:

  • Provide accurate personal and delivery information.
  • Use products according to manufacturer instructions.
  • Verify compatibility before purchasing.
  • Keep proof of purchase for warranty purposes.

11. Intellectual Property

All website content including:

  • Logos
  • Images
  • Graphics
  • Product descriptions
  • Website design
  • Text
  • Branding

remains the property of Krazy Tech Deals or its respective licensors and may not be copied, reproduced, or distributed without written permission.

12. Limitation of Liability

To the maximum extent permitted by law, Krazy Tech Deals shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Product misuse
  • Incorrect installation
  • Compatibility issues
  • Business interruption
  • Loss of data
  • Loss of profits

Our liability is limited to the amount paid for the purchased product where required by applicable law.

Nothing in these Terms excludes rights available under Australian Consumer Law.

13. Third-Party Products

Products sold by Krazy Tech Deals may include manufacturer warranties.

Warranty terms are provided by the respective manufacturer and may vary between products.

Where applicable, customers may be directed to the manufacturer for technical support or warranty assessment.

14. Privacy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy.

We only collect information necessary to process orders, provide customer support, and improve our services.

15. Website Availability

We aim to keep our website available at all times.

However, we cannot guarantee uninterrupted access due to:

  • Maintenance
  • Software updates
  • Technical issues
  • Internet outages
  • Third-party service interruptions

16. Promotions

Promotional offers, coupon codes, and discounts:

  • Cannot be exchanged for cash.
  • Cannot be combined unless stated otherwise.
  • May expire without notice.
  • May be withdrawn at our discretion.

17. Governing Law

These Terms & Conditions are governed by the laws of Australia.

Any disputes arising from these Terms shall be resolved under the applicable Australian legal jurisdiction.

18. Changes to These Terms

Krazy Tech Deals reserves the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on our website.

Customers are encouraged to review this page periodically.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Krazy Tech Deals

Email: sales@krazytechdeals.com.au

Our team is happy to assist with any questions regarding orders, warranties, returns, or general enquiries.